Question 1

What membership options are available?

Accepted Answer

Everyone can create a free account to stay close to the project. The Fanbase Business Club is $18 per month and unlocks the full member experience. While seats remain, the limited Founding 100 offer is $18 one time for lifetime access.

Question 2

What do paid members get?

Accepted Answer

Paid members get presale access, monthly unreleased demos, livestream and studio access, and a binding voice in record decisions. These are the four ways the club brings you closer to the work as it is being made.

Question 3

How does checkout work?

Accepted Answer

Choose a plan on the membership page, then complete checkout in the hosted payment flow. You need an account so your access can be connected to you; sign in or create one when prompted.

Question 4

How do I access my membership and manage billing?

Accepted Answer

Sign in with the account you used at checkout to open the member dashboard. Your account area shows your membership status, while the billing area opens the hosted customer portal for payment methods, invoices, and subscription changes.

Question 5

Is the waitlist for people waiting to become members?

Accepted Answer

No. The current waitlist is for independent artists who want early access to the artist side of the project. It lives on the For artists page and is separate from fan membership. To join as a fan, start with a free account or choose a membership on the membership page.

Question 6

Who can help with an account or checkout question?

Accepted Answer

Email holdnote-6@polsia.app for account, checkout, or access help. Include the email on your account and a short description of the issue so the team can trace it quickly.

The short version, before you join.

Questions, answered plainly.

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